In the summer of 2020, as the first Covid-19 lockdown lifted, a unique story began in a quiet neighborhood in Frankfurt. Karla had just arrived from France with her family, while Tarik came from Morocco with his own. Their houses were only 150 meters apart. Both shared a rich international background-Mexico, USA, France, Morocco-and soon, their children were playing together. Amid the laughter and new friendships, Karla started sharing an idea that would soon become Get In Expat.
Assisting Individuals and Families Without Corporate Support
The initial spark for Get In Expat came from a shared realization: many people relocating to Germany lack the structured support that large companies offer their transferees. Karla and Tarik, having moved across continents themselves, understood the daunting challenges faced by individuals and families who must navigate a new country’s bureaucracy, culture, and language on their own. They saw firsthand how overwhelming it can be to organize housing, schooling, and paperwork without guidance-especially during a global pandemic. Their vision was to create a service that would fill this gap, offering personalized, hands-on support to newcomers, so no one would feel lost or alone in their transition.
Leveraging Expat Experiences for a Seamless Transition
Both founders had extensive experience living as expats, having relocated between Chile, Mexico, the USA, Morocco, France, and Germany. This diverse background gave them a deep empathy for the emotional and practical hurdles newcomers face. They knew that moving countries is not just about logistics; it’s about building a new life, understanding local customs, and finding a sense of belonging. Get In Expat’s services were designed to draw on this lived experience, providing not just checklists and forms, but real guidance and solidarity. Their approach was to walk alongside clients, sharing tips, cultural insights, and reassurance, making each move as smooth and stress-free as possible.
Emphasizing Digital Solutions
Recognizing the need for efficiency and accessibility, Karla and Tarik made digital solutions a cornerstone of Get In Expat. They developed online tools to streamline bureaucratic processes-such as city registration (Anmeldung) and family benefits applications (Kindergeld)-allowing clients to complete essential steps quickly and remotely. By leveraging digital platforms, they made their services available to more people, regardless of where they were in the world or what language they spoke. This innovation not only reduced stress but also empowered clients to take control of their relocation journey, with expert support just a click away.
Defining Services, Understanding the Market, and Building Partnerships
The process of shaping Get In Expat’s offerings began with deep market research and personal reflection. Karla and Tarik analyzed the gaps in existing relocation services, spoke with other expats, and mapped out the most common pain points. They realized that a “one size fits all” approach wouldn’t work; instead, they created flexible packages tailored to individual needs, from comprehensive all-inclusive support to targeted assistance for families or professionals. Understanding the importance of local expertise, they forged partnerships with trusted companies in Germany (like Feather and TK), ensuring that every client received reliable, up-to-date information and support. This collaborative approach allowed Get In Expat to offer a truly holistic relocation experience, combining global insight with local know-how.
From a simple conversation between neighbors, Get In Expat has grown into a lifeline for expats, migrants, and families embarking on new adventures in Germany. By combining empathy, experience, and digital innovation, Karla and Tarik have created more than a relocation service-they’ve built a community where newcomers can feel at home from day one.
